Shipping and Handling is charged on a cost recovery basis. Shipping is calculated as a minimum $5.00 or 15% of purchase, whichever is higher. Shipping costs include Canada Post fees and standard shipping materials (envelopes, boxes, etc). Poster tubes are a separate cost - details below.
*** Orders outside of Canada will incur additional shipping costs. Please contact us for details ***
Free materials: Some of the materials available in the store have been paid for by a third party and are therefore available for free. However, there are costs associated with shipping materials and postage. Therefore, a small shipping fee has been added to each of the items and has been determined by quantity and weight of the materials (typically $1.00 - $4.00); this charge will be calculated as part of the minimum $5.00 charge. When making your purchase(s), a notice will appear at the bottom of your order screen highlighting the shipping costs associated with free materials.
Posters: Due to the high cost of poster tubes and additional shipping costs required, poster tubes will only be issued upon request - otherwise, posters will be folded to fit in a standard envelope or box. If a poster tube is requested, an additional $5.00 per tube will be added to your bill; this charge will be in addition to the regular shipping charges of $5.00 or 15 % of purchase. Approximately 8-12 posters will fit into one tube; poster tube charges will calculate at a rate of one (1) tube per 12 posters or less. To request a poster tube, please add a note during the check-out process in the area labelled Additional Information.
*Currently, the Bisexual Pride/Anti-Stigma Campaign is an exception to this rule as posters must ship in poster tubes do to their size. Therefore, when purchasing posters from the Bisexual Pride/Anti-Stigma Campaign, a poster tube and shipping charge will be automatically added at $7.50/8 posters.
Processing & Delivery: Orders are processed within ten business days and sent by Canada Post. Rush orders will only be accepted if resources permit. An additional charge may be applicable.
