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Trainer Database Terms of Service

The Rainbow Health Ontario Trainer Database features profiles of trainers and educators who provide LGBT education and training in Ontario.

Being listed in this database does not imply any endorsement by or affiliation with Rainbow Health Ontario (RHO) and exclusion does not indicate disapproval. The individuals and organizations listed have chosen to participate in this directory and are responsible for the accuracy of their information. All trainers in this database have listed themselves as experienced LGBT trainers and inclusion in this database should not be taken as an indication of the sexual orientation or gender identity of those listed.

RHO does not charge a fee for listing an individual’s or organization’s education and training information in our trainer database, and we have not received any payment for referrals.

Criteria for Inclusion
Individuals and organizations that want to be included in the RHO Trainer Database must meet the following general terms of inclusion:

a) Must deliver training content that is specifically relevant to LGBT health and wellness
b) Must demonstrate prior experience delivering training
c) Must provide detailed information on the content and style of their workshops/training sessions
d) Must provide at least two satisfactory references
e) Must complete all sections of the trainer database submission form
f) Must agree to uphold the RHO Trainer Code of Conduct

Rainbow Health Ontario Trainer Code of Conduct
a) The trainer supports the Mission, Vision, Beliefs and Guiding Principles of Rainbow Health Ontario. 
b) The trainer demonstrates respect for a variety of sexual orientations and gender identities and actively supports the rights of LGBT communities to enjoy full and equal status.
c) The trainer demonstrates respect for people of all races, ethnicities, ages, religious beliefs, dis/abilities, income levels, family status, etc.
d) Before undertaking work, the trainer establishes a contract with the trainee group, outlining the objectives, content and length of the training, as well as any fees or other expenses.
e) The trainer adheres to professional behavior and is punctual, courteous, and fair during training sessions.
f) The trainer maintains confidentiality of all sensitive topics and personal information shared and discussed at training sessions.
g) The trainer assumes responsibility and accountability for his/her actions, materials, opinions and judgment.
h) The trainer provides evaluation feedback as requested by RHO.

Criteria for Exclusion
a) Individuals and organizations that have a philosophy that could be hurtful to the well-being of individuals, groups or the community as a whole.
b) Individuals or organizations performing or promoting unlawful activities, practices, services, discrimination, fraud, or misrepresentation.

RHO reserves the right to include or exclude any individual or organization at its discretion. After a decision to exclude a trainer is made, RHO will contact the excluded trainer to explain the reasons for exclusion. RHO also reserves the right to discontinue an individual or organizational listing for any reason including, but not limited to, violation of the law, defrauding the public, discrimination or ongoing failure to meet satisfactory standards of competence.

Accuracy of Information
Rainbow Health Ontario provides all relevant information about the services of an individual or organization based on information provided by the individual or organization. Every effort has been made to ensure the data contained in the RHO LGBT Trainer Database is as accurate as possible. Records are updated annually and it is the responsibility of the listed individuals and organizations to update with corrections and changes in the interim. RHO assumes no responsibility for omissions or errors and reserves the right to edit information to meet the format and standards of the trainer database.

Tips for Choosing a Trainer
a) Contact more than one trainer for an initial discussion so that you can compare different approaches. Ask for a reference from an organization or group that is similar to your own.
b) Provide clear information about your group’s level of knowledge and needs. Let the trainer know if an issue or crisis has prompted this request.
c) Ask for a written agenda from the trainer showing what will be covered and how the training will be delivered. Negotiate changes beforehand.
d) Obtain a written estimate for any training costs, transportation costs, etc. and an invoice once the training is complete.
e) Ensure that you are clear about who is responsible for equipment, handouts, refreshments, evaluations, etc.

User Agreement
The information contained in the RHO Trainer Database is to be used for individual, personal, non-commercial, and confidential reference purposes only. The RHO Trainer Database and its contents are the sole property of Rainbow Health Ontario; and the contents of this Trainer Database may not, in whole or in part, be reproduced, copied, disseminated, entered into a computer database, used as part of, or in connection with, a mailing list, or otherwise utilized, in any form or manner, by any means, except for the user’s individual, personal, non-commercial, and confidential reference.