In 2004 Long-Term Care Homes & Services was one of the first long-term care providers in North America to support long-term care home as Lesbian, Gay, Bisexual, and Trans friendly. Since the original LGBT tool kit significant work has occurred in the health care in Canada, the United States, United Kingdom and Australia to determine how to be welcoming, inclusive and affirming of LGBTQ people.
This tool kit is primarily written for the City of Toronto Long-Term Care Homes & Services. Much of the content and design is based on the needs expressed by service providers and users within the division. The LGBT Tool kit can also serve as a resource for other municipalities, long term care homes, providers of community programs and LGBTQ health advocacy and education organizations.