Service Provider Directory

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The Service Provider Directory lists health and social service providers as well as programs that have expressed a commitment to providing competent and welcoming care to LGBT2SQ people in Ontario.

This directory has been created for information purposes only. RHO is not able to screen the service providers listed in this directory and we cannot make any guarantees about the quality of their services. By using the RHO Provider Directory, you agree to our Terms of Use.

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ARCH HIV/AIDS Community Health

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Organization Name: ARCH HIV/AIDS Community Health
Program Name: Client Services Support Program
City: Guelph and Wellington and Dufferin and Grey and Bruce
Service Description:

The Support Program is designed to provide confidential counselling and practical support to individuals and families who are living with, affected by or at risk of HIV/AIDS.
If you are a person living with HIV/AIDS, or are concerned about someone living with HIV/AIDS, our services may be of use. We believe that people living with HIV/AIDS deserve compassionate support and accurate information to assist them in making informed choices in managing their own health.

All services we provide are completely confidential and free of charge. We provide:

Counselling: safe, non-judgemental, caring and confidential environment
Practical Support: limited emergency financial assistance, volunteer drive program to medical appointments, home and hospital visits, access to medications and vitamins, and food vouchers
Complementary Therapies: a range of different therapies
Benefits Counselling and Advocacy: assist and advocate for people in accessing government services
Treatment Information: We help facilitate access to current treatment information
Social Supports: therapeutic and non-therapeutic groups
Referrals: connections to other, relevant community services

ARCH Clinic is committed to providing inclusive and respectful primary health care for Transgender people in Guelph and the surrounding area. ARCH Clinic offers treatment and monitoring of temporary and chronic health issues for Transgender individuals.

ARCH Clinic offers hormonal treatment options for those looking for medical support through transitioning.  Patients can self-refer or be referred to ARCH by a health care provider. ARCH Clinic operates within an informed consent model meaning that psychiatric evaluations are not necessary for individuals to begin hormonal treatment.  Patients begin with a detailed intake appointment  with our nurse, where hormonal treatment information is discussed.  Patients return after a minimum of two weeks with a signed consent form, to their first appointment with the doctor to discuss their treatment options. Preventative healthcare that includes annual physicals, immunizations, testing and screening is available.

To book an appointment or ask a question, please call 519-780-5298 or email at

Language: English
Specialties: Counsellor, Social Worker, Other
Service Fees: Free, Covered by provincial health care
Phone: 519-763-2255
Address: Unit 115--89 Dawson Road,
N1H 1B1
Access to Service: Appointment required, Walk in