Toronto Distress Centres

Our Programs

408-HELP Line – 24/7 Distress and Crisis Line

• Serves the GTA; 365 days a year
• For over 45 years, has provided essential, life-sustaining emotional support to those in need
• More than 100,000 calls placed each year. We respond to more than 75,000 calls annually
• Provides high-risk crisis follow-up by telephone when requested
• Provides back-up and after-hours service for social service and mental health providers

Survivor Support Program

• Provides individualized support for survivors – bereaved family and friends – of suicide and homicide
• Provides follow-up series of group support sessions
• Maintains Suicide Resource Centre
• Consultation and support to community and caregivers in the aftermath of sudden, violent death

Caller Reassurance Program

• Provides case managed style support to at-risk and vulnerable seniors
• Provides scheduled outbound calls on regular basis
• Helps to improve participants social and emotional well-being

Community Outreach and Education

• Provides consultation and outreach to other organizations and service providers across the province
• Supports development of social programs to meet community needs (e.g., Assaulted Women’s Helpline)
• Presents workshops on suicide prevention, crisis intervention and related subjects by request
• Provides consultation and education for sudden, violent death and grief support
• Participates in community events to build greater public awareness
• Provides comprehensive training in front-line emotional support, crisis intervention and suicide prevention
• Provides opportunities for skill development to community members

Distress Centres
416-408-HELP (4357)
24 hours a day
151-language interpreter service
TTY service for the hearing impaired: 416-408-0007